Hospitality & restaurants
New hires, changing shifts, and managers with a lot on their plates. Connect onboarding, employee expectations, and everyday HR guidance.
People first. Culture first.
Strategic People Infrastructure.
Designed for your business and industry.
We believe every business is a people business, and the organizations that grow best are the ones that invest in their people. Cushion builds the HR infrastructure behind that growth: hiring, payroll, benefits, compliance, and workforce planning, delivered by a dedicated team that scales with you across locations and states.
- 30 years of experienceSupporting employers through changing workforce needs.
- Dedicated, nationwide partnershipPersonal service and a team you can talk to.
- Customized SolutionsHR support built around your people and your industry.
The right level of support
HR services for
your organization.
Build an ongoing HR partnership, get dedicated COBRA administration and direct billing, or add expertise to your existing department. Start with the work your organization needs.
For ongoing HR support
Full-service HR
An HR department for organizations that need one. Bring employee relations, hiring, policies, and manager guidance together through an ongoing partnership.
Explore full-service HR
For employers and public-sector teams
COBRA Administration and Direct Bill Services
A dedicated partner for benefits beyond payroll. Get support with COBRA notices, premium billing, retiree administration, and participant communication, with particular focus on governments and municipalities.
Explore COBRA and direct bill services
For established HR teams
Support for your HR team
Add expertise for a defined project. Move compensation studies, executive recruiting, performance systems, or employee engagement work forward alongside your team.
Explore HR team supportYour industry. Your workforce.
Different workplaces.
Different HR needs.
A restaurant team and a healthcare organization face different everyday demands. We begin with how your people work, what your managers need, and where your current processes need attention.
Cushion works across government, municipalities, hospitality, restaurants, healthcare, transportation, nonprofits, banking, and publishing.
Talk about your industry
Healthcare
Support the people who care for others. Bring clarity to employee benefits, manager conversations, and consistent workforce practices.
Government & transportation
Different roles. Shared responsibilities. Give leaders a clearer framework for compensation, employee documentation, and performance conversations.
Nashville roots.
Nationwide HR outsourcing.
The Cushion difference
Customized HR.
Built around you.
Your business has its own goals, practices, and culture. Our approach starts with understanding them, so the HR infrastructure we build reflects how your organization works and where you want it to go.
Assess your HR practices.
We begin with an HR Assessment, reviewing your current business practices and listening to leadership to understand your needs and priorities.
Hear from your people.
An employee engagement survey is part of the assessment. We listen to your employees to understand their experiences and the culture that makes your organization unique.
Build your customized solution.
What we learn shapes HR infrastructure specific to your business needs and culture. A dedicated Cushion team helps put it into practice and supports your organization as it grows.
Family-owned. Veteran-owned.
Thirty years of service and accountability, with leadership you can reach directly.
HIPAA compliant
Cushion is HIPAA compliant.
Uses E-Verify
Cushion uses E-Verify in its hiring practices.
Veteran-owned small business
Service and accountability are part of who we are.
A closer look at compensation support
Pay decisions you can
explain with confidence.
When your pay structure needs a fresh look, a compensation study gives your team a clearer basis for the conversation. Cushion helps connect role responsibilities, market comparisons, and internal equity.
- The question
- How does our compensation compare with the market and across roles within our organization?
- The work
- Review relevant roles, benchmark compensation, and develop a practical pay framework with your team.
- The purpose
- Support hiring and retention goals, with a clearer foundation for managers’ pay discussions.
Ideas for your workplace
